A. At this time, OnVUE exams may possibly only be taken on desktop and laptop computer systems running Home windows or macOS functioning techniques that satisfy these minimum specifications.
The document below information the standard insurance policies and treatments for on the net testing. Your application could have supplemental necessities, which you'll uncover elsewhere on this web page.
Any delay might necessarily mean there’s a problem using your images or Connection to the internet. For troubles together with your shots, a proctor will attempt to attain you above chat or through your cell phone. You may not figure out the phone number, which will possibly Use a 617 US get more info location code or say “Pearson VUE” to the caller ID, but remember to solution so we can help.
Q. What takes place if my internet connection is disrupted in the course of an Examination or perhaps the proctor asks me to restart my software?
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for those who experience any concerns, be sure to log again into your account to reschedule your Test. If you can’t reschedule your Examination, use the chat function to request your system-specific customer service group for help.
We strongly suggest that candidates ensure that each one apps are actually shut and that there's a enough and dependable Connection to the internet ahead of testing new one.
after your link is reestablished and if required, the application restarted, you are going to resume your Test from the query or minute you left.
If the technique does not meet the necessities and results in a dilemma throughout the Examination, you will be responsible for any charges linked to rescheduling your Examination.
The social protection number and date of start tend to be for the primary card holder, but may very well be for someone else in the case.
Your headshot is retained indefinitely for use on rating reviews. For certain queries or requests, please Be at liberty to Make contact with your neighborhood governing administration agency or our operations staff at
A. Of course. regardless if the screening Computer system is locked down through an Test, you may still use CTRL+ and CTRL- to magnify written content up to 200%. don't use touchscreen technological innovation at any time throughout your Examination.
A. We don’t advise it. Hotspot technologies is not really ideal for maintaining a dependable and steady connection. To ensure exceptional functionality on exam day, execute a procedure exam.
* Pearson VUE are not able to settle for limited IDs—Individuals prohibited by legislation from remaining photocopied, digitized, or captured on digicam—as identification for on the web screening.